Provide a comprehensive after-sales service system.
24 hours online professional team, at any time provide professional answers.
There are a number of patented technologies, and the quality is guaranteed.
Two years free power drill saw handpiece technical support and six months free accessory support.
Company Profile
Frequently Asked Questions
1. Is the material of the instrument set medical grade?
Yes, all our external fixator instruments are manufactured using high-quality medical-grade stainless steel to ensure durability, corrosion resistance, and safety during surgical procedures.
2. Can this set be sterilized?
Yes, these instruments are designed to withstand standard autoclave sterilization processes commonly used in hospital environments.
3. Do you offer technical support for the instruments?
We provide a comprehensive after-sales service system, including two years of free technical support for power drill/saw handpieces and six months for accessories.
4. Is there a Minimum Order Quantity (MOQ)?
We are committed to supporting our clients, so there is no MOQ required for our instrument sets. You can order as per your clinical needs.
5. How long does the delivery take?
We prioritize timely delivery. Specific timelines depend on your location and order volume, but our professional team will keep you updated throughout the shipping process.
6. Are your products patented?
Yes, we hold a number of patented technologies for our instruments, ensuring that you receive products with guaranteed quality and innovative design.