Frequently Asked Questions
Q
What quality certifications do your products hold?
Our products are manufactured under strict quality control systems and hold major international certifications, ensuring compliance with global medical and safety standards.
Q
Do you offer OEM or ODM customization services?
Yes, we provide comprehensive OEM and ODM services. We can customize product specifications, packaging designs, and branding to meet your specific market requirements.
Q
What is the typical lead time for bulk orders?
The standard lead time is generally 15 to 30 days after order confirmation and deposit receipt, depending on the order volume and customization requirements.
Q
How do you ensure product quality before shipment?
We implement a rigorous multi-stage quality control process, including raw material inspection, in-process monitoring, and final pre-shipment random inspections to guarantee premium quality.
Q
Can we request samples for quality evaluation?
Absolutely. We can provide standard samples for quality testing and evaluation. Please contact us to arrange sample delivery details.
Q
What are your standard payment terms?
We typically accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) at sight. Other flexible payment terms can be discussed based on order details and cooperation history.
HBM Medical
