Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, our products comply with relevant international standards and quality certifications.
What is the minimum order? Do you provide free samples?
We expect your minimum orders to be at least US$500. We understand the need to test products, so we offer free samples, but the cost of freight is not included.
Can I buy products not shown but similar to your catalogue?
Of course, just send us pictures or samples. Please note that custom requests may require additional delivery time.
Do you have stock for listed products? What are your payment terms?
Generally, we maintain stock for listed products, but it depends on sales conditions. Payment <=800USD, 100% in advance. Payment >800USD, 30% T/T in advance, balance before shipment. Methods include L/C, T/T, Western Union, and PayPal.
HBM Medical
