Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we adhere to international quality standards for our medical devices to ensure safety and efficacy.
What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning. We could offer the free samples, but do not pay the cost of freight.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Do you have stock for listed products, or they are newly produced?
Generally, we have stock for every listed product, produced monthly. For accurate inventory, please contact our sales team.
What are your terms of payment?
Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. We accept L/C, T/T, Western Union, PayPal etc.