Q When are you shipping?
For small order quantity, we shall arrange delivery once the payment being received; For large order quantity, usually we can arrange delivery within one week.
Q When can I receive the goods?
After delivery, we will send you a tracking number for your inquiry; we will also send you an email to inform you of the status of the shipment.
Q How do you ship?
We usually send goods via DHL, FedEx, TNT, UPS etc. If you have an agent in China, it's also ok for us.
Q How to pay?
We accept 100% payment before shipment. You can pay by T/T, Western Union, Paypal, MoneyGram etc.
Q How is your warranty?
We offer one year warranty for the handpiece, half a year for accessories such as battery etc. Double checking before shipping. We have qualified inspector checking finished products when goods are sent to the warehouse and rechecking before shipping.
Q Are we visiting the factory?
Of course, we will make a detailed timetable before you visit, and we will serve you all the time.
HBM Medical
