We are a leading orthopedic medical device R & D, manufacturing and operation enterprise. We focus on the development, manufacturing and sales of orthopedic trauma, spine and bone joint implants and devices. With first-class production equipment, professional R & D, technology and manufacturing team, quality management system in line with international standards and efficient marketing service strategy, we have won the affirmation of many partners. We continuously improve and build a professional innovation team with high quality and strong R & D ability, adhering to the development concept of technological innovation, product innovation and service innovation.
Q1: Would you please give some information on shipping mode and charges?
A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Q2: Do you have ISO9001, ISO 13485, CE approvals?
A: Yes, we strictly adhere to international quality management systems and hold the necessary medical device certifications for our product range.
Q3: What is the minimum order that we can place? Do you provide free samples?
A: We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning to test our products. We can offer free samples, but the customer covers the freight cost.
Q4: Can I buy products not shown but similar to your catalogue?
A: Of course you can, just send us pictures or samples. Please note that custom production takes a little longer for delivery.
Q5: What is the typical lead time for production?
A: Standard production lead time varies based on the order quantity and product type. We will provide an estimated timeline upon order confirmation.
Q6: How do you ensure the quality of the products?
A: We have a dedicated quality control team, advanced testing equipment, and a rigorous production process to ensure every item meets international medical standards.