A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients. Shipping charges are determined based on shipment weight and destinations.

A: Yes, we hold ISO 9001, ISO 13485, and CE certifications. We can provide official certificate copies upon your request to ensure compliance with medical standards.

A: We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller sample orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.

A: Of course you can, just send us pictures or samples. But this takes a little longer time for customized design validation and delivery.

A: We maintain a regular inventory for standard specifications of the spinal pedicle screw systems to ensure rapid delivery. For customized orders or specific models, production begins immediately upon order confirmation.

A: We accept multiple safe and secure payment methods including Wire Transfer (T/T), Letter of Credit (L/C), and other mutually agreed flexible payment solutions for cooperative partners.