Our enterprise is a leading Chinese orthopedic medical equipment R&D, manufacturing, and sales entity, with a nationwide network and regional offices. Equipped with advanced production facilities, professional R&D and manufacturing teams, and an international-standard quality management system, we have earned recognition from many partners. The facility emphasizes talent development, building a high-quality innovation team with strong R&D capabilities. Adhering to technological, product, and service innovation, we integrate superior resources to advance human health, following the motto: “Integrate the Master, Health being achieved.”
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Frequently Asked Questions
Q1: What are your shipping modes and associated charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or post upon request from clients. Charges depend on the destination and weight.
Q2: Do you hold international quality certifications?
Yes, we hold ISO9001, ISO13485, and CE certifications for our products. We can provide certificate copies upon request.
Q3: What is the minimum order quantity (MOQ)?
We generally expect minimum orders of at least US$500. However, we support smaller sample orders initially for market testing. Free samples may be offered, excluding freight costs.
Q4: Can I order products similar to your catalog but not listed?
Yes, you can. Simply send us pictures or samples of the required items. Please note that custom requests may require a longer delivery timeframe.
Q5: Do you maintain stock for listed products?
Generally, we maintain stock for every listed product through monthly production cycles. Availability depends on current sales; please contact our team for accurate inventory updates.
Q6: What are your terms of payment?
For payments ≤ 800 USD, 100% in advance. For payments > 800 USD, 30% T/T in advance, with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.
HBM Medical
